IT Maintenance

Office 365  – Top 3 Issues

  • Restart Outlook
  • If prompted by Outlook for a login, You MUST change the username to your FULL @vt-group.com email address and use your normal login password.
  • MOBILE APPS – You MUST remove any pre-existing email profiles are your mobile devices, modifying existing ones will not work.

    • Preferred – Install the OUTLOOK APP for your Phone/Tablet to use Office 365
    • Optional – if using the default the iOS or Android mail apps, use outlook.office365.com for the servername and leave the domain name blank

Migration Guides:

Previous Updates:

Atlantic Storm Updates

We continue to monitor the series of Atlantic storms this year.  In the event of an email or other service disruption updates will be posted to this site.

Remote Access Guidelines

For all IT-related issues please email the helpdesk (helpdesk@vt-group.com) or call 757-217-0751